Jeremias Astrero

Jeremy_Astrero, Enterprise Business Continuity Management Strategic Support and Security, Teleperformance

Professional Skills and Background

• More than 10 years of solid experience in BUSINESS CONTINUITY MANAGEMENT, crisis management,emergency management and disaster recovery
• Business Continuity Certified Expert (BCCE) by the Business Continuity Management Institute (BCMI) – for recertification this 2016
• Board Certified Security Professional (CSP) of the Philippine Society for Industrial Security
• Consultant on BCM, DR and Security Management, Urvan Security Agency, Inc.
• Certified Lean Process Associate by PNC Academy and PERA Neville Clarke
• Professional practice on information security management and consultancy, corporate, fraud investigation and interrogation practice
• Experienced champion on project management, ISO Management Systems and Internal Quality Auditing
• Chief Editor, Ang Kalasag, the official publication of PSIS
• Former Dean, Center for Practical BCM, CNDR
• Experienced champion, speaker and consultant on physical security, information security and certified business continuity, disaster recovery, and crisis management
• Articulate, fluent in written and spoken English and a good public speaker and communicator
• High-level process and people-management experience
• Posses negotiation and mediation skills gained through training and professional work

 

 

Past Employment

Business Continuity Management (BCM), Regional Head (English World and Asia Pacific) Enterprise Continuity Management, May 2010 to present
Teleperformance. 

 Manages the full cycle ISO22301:2012, BCM Systems encompassing risk management, crisis management, business continuity, disaster recovery, pandemic strategy and business recovery programs of the company’s English and Asia Pacific Regions to meet corporate resiliency. This includes audit and assessment of BCM Programs across 700+ multinational companies that Teleperformance serves

Security and Business Continuity Management Consultant, January 2005 to present
Urvan Security Agency

 Provided physical security consultancy, process management, business continuity crisis and disaster management including compliance audit, records management information security

Crisis Management Team (CMT), Country Coordinator, Business Continuity Management (BCM), Country Coordinator, Logistics Management, Senior Supervisor and
Records Manager, February 2007 to February 2010
Sun Life of Canada (Philippines), Inc.
 
 Managed the risk management, crisis management, business continuity, disaster recovery, pandemic strategy and business recovery programs of the company’s three subsidiaries in the Philippines to meet corporate resiliency
 BCM management encompasses conduct of risk management encompassing risk identification, research, risk analysis and risk mitigation, business impact analysis, threat mitigation, plan development & maintenance, plan testing, post mortem activities, cold site and hot site management, employee and management trainings, management presentations and actual crisis management handling
 Commended by the company’s worldwide corporate management and regional offices for the efficient incident response of the CMT and BCM execution during and after the Manila Peninsula Siege and Typhoon Ondoy crises
 Responsible for the logistics management of the three subsidiaries of the company encompassing mail room management, inventory management, warehousing and vehicle/fleet management, including the supervision of 50 direct and indirect personnel
 Responsible for the records management operations of the three subsidiaries of the company
 Member, Lean-Total Process Management Council, commended by management for the various contributions to the operational efficiency projects.

Logistics, Quality and Contingency Planning Manager, 2003 to January 2007
Isuta Philippines, Inc. 

 Spearheaded the company’s certification to ISO:9000 QMS
 Lead Auditor and Management Representative
 Handled Emergency Response Team (ERT) of the company as well as Supply Continuity Planning

Purchasing Officer, March 2000 to June 2002
Kapco Manufacturing, Inc.
 
 Lead Auditor (2000 to 2002)
 Championed the implementation of Kanban/J.I.T System
 Awarded, 10 Most Outstanding Employees
 Promoted from Documentation Officer

ISO Documentation Officer, December 1999 to March 2000
Kapco Manufacturing, Inc.

 Promoted, established a major change in the documentation of all the processes of the Facilities and
Maintenance Department

Material Control, Inventory and Warehouse officer, September 1999 to December 1999
Kapco Manufacturing, Inc

 Promoted, established the material control and inventory policies of the company

Quality Control / Test Equipment Officer, June 1999 to September 1999
Kapco Manufacturing, Inc.. 

 Established major changes in the Quality Control and Production policies

Assistant Project Manager, January 1999 to March 1999
Jobmaster Builders  

 Preliminary planning, conduct of on-site inspection

TV Production Staff, Travel Coordinator and Executive Secretary,  March 1998 to December 1998
RPN Channel 9, Miracle Travel, Inc. Sharing in the City Foundation 

 Supervisor for local and international TV productions, international travel coordinator and executive
secretary

Qualification

• Tertiary Business Information Management, 2002
• AMA Computer School
• Bachelor of Science in Architecture
• Technological University of the Philippines, 2000
• Secondary Our Lady of the Sacred Heart Academy, 1995
• Primary Our Lady of the Sacred Heart Academy, 1991

 

 

Affiliations

• Philippine Society for Industrial Security (PSIS), 2012
• Emergency Management Committee, Business Process Outsourcing Association of the Philippines(BPAP) – member, Crisis Communication Committee, October 2012
• Ang Kalasag, the official newsletter of PSIS (Editor-In-Chief), 2012
• Official Website of PSIS, (Administrator), 2012
• Safety Organization of the Philippines, Inc. (SOPI), 2011
• Business Continuity Management Institute, (BCMI) 2008
• Business Continuity International (BCI) and Disaster Recovery International (DRI), 2009
• Philippine Records Management Association, 2007
• Knowledge Channel Volunteer Program – on social responsibility, education, 2009
• Nature Badge, Inc. – on environmental protection, 1992
• Barkadahan ni Sto. Domingo – socio-civic organization, 1998