Command Centre

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1. . A Command Centre is a physical or virtual pre-prepared facility that is used to provide centralized command and control by the Crisis Management Team and Crisis Communication Team during a disaster or crisis.

Note (1): It is used to gather, assess and disseminate information and to make decisions to affect recovery.
Note (2): The Command Centre Operations Team is the team that provides administrative and logistics support to the Command Centre) and the Crisis Management Team.
Similar Term: Emergency Operations Center (EOC), Emergency Control Centre
Related Term: Command Centre Operations Support Team, Emergency Operations Support Team

BCM Planning Methodology:Plan Development
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BCMBoK Competency Level
BCMBoK 5: Plan Development CL 2B: Intermediate (BC)



BCMBoK Competency Level
BCMBoK 5: Plan Development CL 2C: Intermediate (CM)



BCMBoK Competency Level
BCMBoK 5: Plan Development CL 2CC: Intermediate (CC)



BCMBoK Competency Level
BCMBoK 5: Plan Development CL 2D: Intermediate (DR)

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Guidance Notes and Templates

(Source: Business Continuity Management Institute - BCM Institute)

2. A Command Center is a physical or virtual facility located outside of the affected area used to gather, assess, and disseminate information and to make decisions to affect recovery.

(Source: Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)


3. A specific room or facility staffed by personnel charged with commanding, controlling, and coordinating the use of resources and personnel in response to a crisis.

(Source: ASIS International - ASIS International)


4. A place to which relevant management teams and staffs can co-ordinate efforts and manage the possible disasters in hand.

(Source: Malaysia BCM Standard MS1970:2007)