Crisis Communication

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1. Crisis Communication is the gathering, coordination and timely dissemination of crisis-related information and opinion to interested parties to protect and defend an organization in facing a public challenge to its reputation.

Related Term: Crisis Communication Plan, Crisis Communication Planning, Crisis Communication Team, Crisis Management


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1B: Foundation (BC)



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1C: Foundation (CM)



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1CC: Foundation (CC)



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1D: Foundation (DR)
A Manager's Gude to Implement Your Crisis Communication Plan BUY!






Courses: CC: Certification

(Source: Business Continuity Management Institute - BCM Institute)

2. The gathering, coordination and timely dissemination of crisis-related information and opinion to target audiences, in an effort to maintain or restore the public's sense of appropriateness, tradition, values, safety, security or the integrity of the government.

(Source: Emergency and Crisis Communication Vocabulary, Government of Canada)