Crisis Communication Plan

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1.A Crisis Communication Plan is a clearly defined and documented plan of action to implement and manage the Crisis Communication process.



Related Term: Crisis Communication, Crisis Communication Planning, Crisis Communication Team

Note (1): How a communication is handled in the first few hours and days during a crisis is critically important in terms of maintaining credibility and confidence with the stakeholders.

Note (2): This established procedures includes pre-prepared official statements to be released immediately following a disaster or crisis.



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1B: Foundation (BC)



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1C: Foundation (CM)



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1CC: Foundation (CC)



BCMBoK Competency Level
BCMBoK 1: Project Management CL 1D: Foundation (DR)



(Source: Business Continuity Management Institute - BCM Institute)