Incident Management

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1. Incident Management or IM refers to the pre-determined actions that are performed immediately following emergency response procedures (e.g. building evacuation) and before specific recovery actions.


Note (1): These tasks are carried out by an Incident Management Team specifically designated and trained for this purpose.

Note (2): For example, a fire in a factory would be a risk that realized, or an incident that happened.


Related Terms: Incident, Incident Management Plan, Incident Management Team.


BCMBoK Competency Level
BCMBoK 5: Plan Development CL 3B: Advanced (BC)



BCMBoK Competency Level
BCMBoK 5: Plan Development CL 3C: Advanced (CM)



BCMBoK Competency Level
BCMBoK 5: Plan Development CL 3CC: Advanced (CC)



BCMBoK Competency Level
BCMBoK 5: Plan Development CL 3D: Advanced (DR)

(Source: Business Continuity Management Institute - BCM Institute)


2. The process by which an organisation responds to and controls an incident using emergency response procedures or plans.

(Source: Business Continuity Institute - BCI)