|1. Quality Assurance is a program by which the Head of Audit evaluates the operations of the auditing service.
Courses: ISO 22301 BCMS Audit
2. Confirming the degree of excellence of a product or service, measured against its defined purpose. This might involve a number of techniques. For documentation it might involve inviting informed comment; for software, a method of formal testing, trialling or inviting public feedback on a beta version; for hardware, performance against specified test; for management process, comparison with a standard such as BSI5000.
(Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary)