Stakeholder
| 1. Stakeholders are those people or organizations which are vital to the success or failure of an organization or project to reach its goals.
Related Terms: Interested Party. Notes (1): Primary stakeholders are those needed for permission, approval and financial support and those who are directly affected by the activities of the organization or project. Notes (2): Secondary stakeholders are those who are indirectly affected. Notes (3): Tertiary stakeholders are those who are not affected or involved, but who can influence opinions either for or against.
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2. Person or group having an interest in the performance or success of an organization.
Notes (1) : The term includes persons and groups with an interest in an organization, its activities and its achievements, e.g. customers, partners, employees, shareholders, owners, the local community, first responders, government and regulators.
(Source: ISO 22399:2007 – Societal Security - Guideline for Incident Preparedness and Operational Continuity Management) - clause 3.45
| 3. Person or organization that can affect, be affected by, or perceive themselves to be affected by a decision or
activity. Notes (1) : A decision maker can be a stakeholder. [ISO Guide 73:2009, definition 3.2.1.1] (Source: ISO 31000:2009 – Risk Management — Principles and Guidelines) - clause 2.13 |
4. Any individual or group who has an interest, or 'stake', in the IT service organization of a CSIP.
(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)
