|1. A supply chain is a system consisting of all parties, directly or indirectly involved in fulfilling a customer request.
Notes (3): These functions include, but are not limited to, new product development, marketing, operations, distribution, finance, and customer service.
2. All suppliers, manufacturing facilities, distribution centers, warehouses, customers, raw materials, work-in-process inventory, finished goods, and all related information and resources involved in meeting customer and organizational requirements.
(Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary)