Command, Control, and Coordination

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(Source: Business Continuity Management Institute - BCM Institute)

4. A Crisis Management process

  • Command means the authority for an organisation or part of an organisation to direct the actions of its own resources (both personnel and equipment).
  • Control means the authority to direct strategic, tactical and operational operations in order to complete an assigned function. This includes the ability to direct the activities of others engaged in the completion of that function, i.e. the crisis as a whole or a function within the crisis management process. The control of an assigned function also carries with it the responsibility for the health and safety of those involved.
  • Coordination means the integration of the expertise of all the agencies/roles involved with the objective of effectively and efficiently bringing the crisis to a successful conclusion.


(Source: Business Continuity Institute - BCI)