Crisis Communication

1. Crisis Communication is the gathering, coordination and timely dissemination of crisis-related information and opinion to interested parties to protect and defend an organization in facing a public challenge to its reputation. BL-CC-5 Click to know more Related Term: Crisis Communication Plan, Crisis Communication Planning, Crisis Communication Team, Crisis Management Crisis Communication Professional Training and Certification BCMBoK Competency Level BCMBoK 1: Project Management CL 1B: Foundation (BC) BCMBoK Competency Level BCMBoK 1: Project Management CL 1C: Foundation (CM) BCMBoK Competency Level BCMBoK 1: Project Management CL 1CC: Foundation (CC) BCMBoK Competency Level BCMBoK 1: Project Management CL 1D: Foundation (DR) Click to know more about expert level training (Source: Business Continuity Management Institute - BCM Institute)

A Manager’s Guide to Implementing Your Crisis Communications Plan

2. The gathering, coordination and timely dissemination of crisis-related information and opinion to target audiences, in an effort to maintain or restore the public's sense of appropriateness, tradition, values, safety, security or the integrity of the government.

(Source: Emergency and Crisis Communication Vocabulary, Government of Canada)