Maintenance of Mechanical & Electrical (M&E) Services

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Maintenance of Mechanical & Electrical (M&E) Services

Pre-Crisis

HOW • Inform PR to prepare circulars on disruption of the key services (Power and Water) • Update Service level agreement (SLA) in contract

Immediate Response

HOW • Notify the M&E contractors by Call Centre operator (Office hour) and EMSU (after office hour)

Recovery & Resumption

HOW • Contact PowerGrid by Property Officer on no incoming supply status • Contact PUB by Property Officer if direct water supply disruption • Standby at site by Property Officer

After T+ 4 Hours

HOW • Monitor and resolve work urgently • Turn on power generator for essential services like lift services • Arrange water wagon to distribute water

Restoration & Return

HOW • Receive report from PUB/ PowerGrid • Submit report to GM