Difference between revisions of "Service Recovery Time Objective"

From BCMpedia. A Wiki Glossary for Business Continuity Management (BCM) and Disaster Recovery (DR).
Jump to navigation Jump to search
(2 intermediate revisions by the same user not shown)
Line 5: Line 5:
  
  
'''Service Recovery Time Objective''' is:
+
'''''Service Recovery Time Objective''''' is:
  
'''''Notes (1):'''  
+
'''''Notes (1):''' to be established for each [[Critical Business Services|critical business service]].
 +
 
 +
'''''Notes (2):'''  measured based on a time-based metric.  It is meant to clarify the FSIs expected recovery timelines for each business service.
 +
 
 +
'''''Notes (3):'''  to guide the FSIs to prioritise their resources during the planning phase.
 +
 
 +
'''''Notes (4):'''  to facilitate decision-making and monitor the recovery progress during a disruption.''
  
  
  
 
{{Template:BL-OR-5 banner}}
 
{{Template:BL-OR-5 banner}}
<br>'''Related Term''': [[Operational Resilience| Operational Resilience]], [[Business Services]], [[Recovery Time Objective (RTO)| Recovery Time Objective]], [[Business Impact Analysis (BIA)| Business Impact Analysis]], [[Inter-dependencies| Inter-dependencies]], [[Service Recovery Time Objective]] <br/>  
+
<br>'''Related Term''': [[Operational Resilience| Operational Resilience]], [[Business Services]], [[Critical Business Services]], [[Recovery Time Objective (RTO)| Recovery Time Objective]], [[Business Impact Analysis (BIA)| Business Impact Analysis]], [[Inter-dependencies| Inter-dependencies]], [[Service Recovery Time Objective]] <br/>  
 
{{Template:BCM Course}}<br>
 
{{Template:BCM Course}}<br>
 
{{BcmBoK 0 CL 1B}}<br/> <br/> {{BcmBoK 0 CL 1C}}<br/> <br/> {{BcmBoK 0 CL 1CC}}<br/> <br/> {{BcmBoK 0 CL 1D}}<br/> <br/> {{BcmBoK 0 CL 1OR}}
 
{{BcmBoK 0 CL 1B}}<br/> <br/> {{BcmBoK 0 CL 1C}}<br/> <br/> {{BcmBoK 0 CL 1CC}}<br/> <br/> {{BcmBoK 0 CL 1D}}<br/> <br/> {{BcmBoK 0 CL 1OR}}

Revision as of 15:39, 17 July 2022

1. Service Recovery Time Objective or SRTO is the target duration of time to restore a specific business service from the point of disruption to the point when the specific business service is recovered to a level sufficient to meet business obligations.

(Source: Monetary Authority of Singapore, 2022)


Service Recovery Time Objective is:

Notes (1): to be established for each critical business service.

Notes (2): measured based on a time-based metric. It is meant to clarify the FSIs expected recovery timelines for each business service.

Notes (3): to guide the FSIs to prioritise their resources during the planning phase.

Notes (4): to facilitate decision-making and monitor the recovery progress during a disruption.



Related Term: Operational Resilience, Business Services, Critical Business Services, Recovery Time Objective, Business Impact Analysis, Inter-dependencies, Service Recovery Time Objective


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR)


BCMBoK Competency Level
BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR)

(Source: Business Continuity Management Institute - BCM Institute)