Crisis Communication Checklist
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- Nature of Crisis:
- Date of Occurrence:
- Time:
Matrix of Checklist X-axis
- Response (Activity)
- By Whom
- Date
- Time
- Comment
Response (Activity) Y-axis
- Command Centre Setup
- Crisis Management Team Activated
- Key Stakeholder Notified
- CEO
- Legal Team
- etc
- Basic Facts Gathered
- What happened?
- When?
- Caused?
- Number of death?
- Number of injuries?
- Extend of damage?
- Name/ Title of decreased?
- Name/ Title of injury?
- What is being done?
- Emergency official on scene?
- Estimated return of normalcy?
- Notification of next of kin of deceased or injured
- Dissemination of fact of crisis?
- Contact company officials
- Contact city officials
- Contact county officials
- Contact government officials
- Contact employees
- Contact emergency services official
- Contact stockholder
- Contact board of director
- Contact volunteers
- Contact competitors
- Contact TV Station 1
- Contact TV Station 2
- Contact Radio News Station I
- Contact Radio News Station 2
- Contact Newspaper 1
- Contact Newspaper 2
- News Conference
