Difference between revisions of "Part 2: Crisis Response Strategy CST2 v2"
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− | {{Button Back CM | + | {{Button Back CM BCS}} |
In managing a crisis, it is essential to realize that the immediate goal of any CM Plan should encompass rapid resolution. In ending a crisis as quickly as possible, an organization must seek to diffuse it and thus maintain integrity and credibility. If possible, the crisis should be turned from a negative experience into a positive experience for the organization. | In managing a crisis, it is essential to realize that the immediate goal of any CM Plan should encompass rapid resolution. In ending a crisis as quickly as possible, an organization must seek to diffuse it and thus maintain integrity and credibility. If possible, the crisis should be turned from a negative experience into a positive experience for the organization. | ||
− | [[Image:CrisisStrategy v2 Table1.jpg|right|thumb|800px|Template CM: '''Crisis Response Strategy''']] | + | [[Image:CrisisStrategy v2 Table1.jpg|right|thumb|800px|Template CM: '''Crisis Management Response Strategy''']] |
= <span style="color:#0000FF">'''Part 2: Crisis Response Strategy'''= | = <span style="color:#0000FF">'''Part 2: Crisis Response Strategy'''= | ||
== '''Threat Category''' (Col 1) == | == '''Threat Category''' (Col 1) == | ||
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Once the general category of the types of threats or crisis scenarios faced by the organisation is identified, it would be useful to relate the specifics of the threat/ crisis scenario category. For example, labour disputes: Strike organised by the Labour union, Walkout by employees as it varies from country to country. | Once the general category of the types of threats or crisis scenarios faced by the organisation is identified, it would be useful to relate the specifics of the threat/ crisis scenario category. For example, labour disputes: Strike organised by the Labour union, Walkout by employees as it varies from country to country. | ||
− | == '''Details of Strategy''' (Col 4) == | + | == '''Details of Crisis Management Strategy''' (Col 4) == |
Explain clearly what is the strategy to be implemented. | Explain clearly what is the strategy to be implemented. | ||
− | {{Button Back CM | + | {{Button Back CM BCS}} |
== '''Justification of Strategy''' (Col 5) == | == '''Justification of Strategy''' (Col 5) == | ||
The recommendation will be the financial impact and consequences affecting the reputation. | The recommendation will be the financial impact and consequences affecting the reputation. | ||
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− | = <span style="color:#0000FF">'''Instruction to BL- | + | = <span style="color:#0000FF">'''Instruction to BL-CM-3/5 M2 Participant''' = |
− | This section is for Module 2 participants attending the BL- | + | This section is for Module 2 participants attending the BL-CM-3 Module 2 Facilitated workshop, this is the additional instruction to complete your Crisis Management Strategy assignment. |
Refer to the text of each of the sections within this page which are highlighted in '''''italics''''' for further explanation when attempting the Module 2 assignment. | Refer to the text of each of the sections within this page which are highlighted in '''''italics''''' for further explanation when attempting the Module 2 assignment. |
Revision as of 03:58, 2 January 2022
In managing a crisis, it is essential to realize that the immediate goal of any CM Plan should encompass rapid resolution. In ending a crisis as quickly as possible, an organization must seek to diffuse it and thus maintain integrity and credibility. If possible, the crisis should be turned from a negative experience into a positive experience for the organization.
Part 2: Crisis Response Strategy
Threat Category (Col 1)
Threats are divided into 2 different threat categories.
- Threats: Natural & Technology
- Crisis Scenarios
They are further divided into 6 categories:
- Confrontation
- Organizational
- Malevolence
- Workplace Violence
- Rumors
- Lack of Funds
Response Strategy (Col 2)
In response to any threats or crisis scenarios, these are the strategy that an organisation will adopt.
- Do nothing
- Stonewall
- Respond and defend
- Take the offensive
Detailed Description of Threats/ Crisis Scenario (Col 3)
Once the general category of the types of threats or crisis scenarios faced by the organisation is identified, it would be useful to relate the specifics of the threat/ crisis scenario category. For example, labour disputes: Strike organised by the Labour union, Walkout by employees as it varies from country to country.
Details of Crisis Management Strategy (Col 4)
Explain clearly what is the strategy to be implemented.
Justification of Strategy (Col 5)
The recommendation will be the financial impact and consequences affecting the reputation.
Remarks (Col 6)
Provide any additional comments on the justification
Instruction to BL-CM-3/5 M2 Participant
This section is for Module 2 participants attending the BL-CM-3 Module 2 Facilitated workshop, this is the additional instruction to complete your Crisis Management Strategy assignment.
Refer to the text of each of the sections within this page which are highlighted in italics for further explanation when attempting the Module 2 assignment.