View source for Maintenance of Mechanical & Electrical (M&E) Services

= '''Recovery Procedure: Maintenance of Mechanical & Electrical (M&E) Services''' =
[[Image:CTA BacktoSampleBCRecoveryProcedure BCM.jpg|border|300px|right|link=https://www.bcmpedia.org/wiki/Sample_Recovery_Procedures]]

*'''WHAT'''
** EM-03 Maintenance of Mechanical & Electrical (M&E) Services

= '''Pre-Crisis''' =
* '''HOW'''
** Inform PR to prepare circulars on disruption of the key services (Power and Water)
** Update Service level agreement (SLA) in contract

= '''Immediate Response''' =
* '''HOW'''
** Notify the M&E contractors by Call Centre operator (Office hour) and EMSU (after office hour)

= '''Recovery & Resumption''' =
* '''HOW'''
** Contact PowerGrid by Property Officer on no incoming supply status
** Contact PUB by Property Officer if direct water supply disruption
** Standby at site by Property Officer


== After T+4 Hours ==
* '''HOW'''
** Monitor and resolve work urgently
** Turn on power generator for essential services like lift services
** Arrange water wagon to distribute water

= '''Restoration & Return''' =
* '''HOW'''
** Receive report from PUB/ PowerGrid
** Submit report to GM