ENISA Glossary

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BCM Glossary

A Action Lists(*) Activation Activity Access Overload Control(ACCOLC)(*) Acceptable Risk Accountability(*) Agreed Service Time Alert Phase (*) Alert Alternating Routing (*) Alternate Site Alternate Work Area (*) Alternative (*) Annualised Loss Exposure or Expectancy (ALE) Application Recovery Assembly Area Asset Assurance Audit Automatic Failover (*) Availability B Backlog Backlog Trap Back-Out Plan (*) Backup (Data) (*) Backup Generator (*) Battle Box (*) Bench Marking (*) Body Holding Area (*) Brainstorming (*) Bronze BS15000 (*) BS25999 (*) BS7799 (*) BS7799-1:2000 (*) Bomb Shelter Area (BSA) Building Denial (*) Business Activity (*) Business Activity Levels Business Continuity (BC) Business Continuity Coordinator (BCC) Business Continuity Management (BCM) Business Continuity Management Activity (*) Business Continuity Plan (BC Plan) Business Continuity Management Policy (*) Business Continuity Management Programme Business Continuity Management Team (*) Business Critical Point (*) Business Critical Functions (*) Business Impact Analysis (BIA) Business Interruption (*) Business Interruption Costs (*) Business Interruption Insurance (*) Business Recovery Coordinator (*) Business Recovery Timeline Business Recovery Team (*) Business Unit Recovery C Call Tree Call Tree Cascade Test (*) Capability (*) Cascade System (*) Casualty Bureau (*) Category 1 Responder (*) Category 2 Responder (*) CBRN (*) Central Computer And Telecommunications Agency(*) Certification Change (*) Change Control Checklist Checklist Exercise Civil Contingencies Act (*) Civil Emergency Civil Protection (*) Clerical Backup (*) Cold Site Comah (*) Command and Control (*) Command, Control, and Coordination (*) Command Centre Communications Recovery (*) Computer Recovery Team (*) Consequence (*) Consortium Agreement (*) Contact List Contingency Fund (*) Contingency Plan (*) Contingency Planning (*) Continuity of Government (COG) (*) Continuity of Operations Plan (COOP) Continuous Availability Continuous Operations Control Control Culture(*) Control Environment (*) Control Framework (*) Control Review/Monitoring (*) Control Self Assessment (*) Controlled Area (*) Cordon (*) Corporate Governance Corporate Risk (*) Cost/Benefit Analysis Counter Measure (*) Crisis Crisis Manager (*) Crisis Management Crisis Management Plan Crisis Management Team Crisis Simulation (*) Critical Data Point (*) Critical Infrastructure (*) Critical Records (*) Critical Success Factors (*) Critical Service (*) Customer Relationship Management (*)

D Damage Assessment Data Backups Data Backup Strategies (*) Data Center Recovery (*) Data Mirroring Data Protection Data Recovery (*) Database Replication Decision Point Declaration of Disaster Declaration Fee Delegation (*) Denial of Access Dependency (*) Disaster Disaster Recovery Disaster Recovery Plan (DRP) Disaster recovery Planning Disaster Recovery Software (*) Disaster Recovery Teams (*) Disk Mirroring Disruption Diverse Routing (*) Downtime Drop Ship (*) E Electronic Vaulting Emergency Emergency Change (*) Emergency Control Centre (*) Emergency Coordinator (*) Emergency Data Services (*) Emergency Management Team (*) Emergency Management Plan (*) Emergency Planning (*) Emergency Preparedness (*) Emergency Procedures (*) Emergency Response Emergency Response Plan (*) Emergency Response Procedures (*) Emergency Response Team (ERT) (*) Emergency Services (*) Emergency Operations Center (EOC) Essential Service (*) Escalation Enterprise(*) Enterprise Wide Planning (*) Evacuation Event Exception Reporting (*) Executive/ Management Succession Plan (*) Exercise Exercise Auditor (*) Exercise Controller (*) Exercise Coordinator (*) Exercise Observer (*) Exercise Owner (*) Exercise Plan (*) Exercise Report (*) Exercise Script (*) Exposure (*) Extra Expense (*) F Facilities Management (FM) (*) Failure (*) Failover (*) Fallback (*) Fault (*) Fault Tolerance (*) Family Assistance Centres (*) File Shadowing (*) Fire Marshall (*) First Level Support (*) Financial Impact (*) Floor Warden (*) Forward Recovery (*) Fortress Approach(*) Full Release (*) Full Rehearsal (*) Function (*) G Gap Analysis Gold (*) H Hand-Carried Bomb (*) Hardening (*) Hazard Hazard or Threat Identification (*) Health and Safety (*) High Availability High-Risk Areas (*) Hotsite (*) Hot Standby (*) Housekeeping (*) Human Resources (*) Human Threats (*) I Impact Immediate Recovery (*) Immediate Recovery Team (*) Impact Analysis Incident Incident Categorisation (*) Incident Command Systems (ICS) Incident Management Incident Management Plan Incident Manager (*) Incident Response Information Security Infrastructure Inherent Risk (*) Inner Cordon (*) Integrated Exercise (*) Internal Hotsite (*) Interim Site (*) Invocation ISO 9000 (*) IT Service Continuity Management (*)

J Journaling K Key Performance Indicator Key Business Activity (*) Knowledge Base (*) L Lead Time Likelihood Line Rerouting (*) Logistics (*) Loss Loss Adjuster (*) Loss Reduction (*) Lost Transaction Recovery (*) M Major Incident Maximum Tolerance Period of Disruption (*) Maximum Acceptable Outage(MAO) (*) Marshalling Area (*) Management System (*) Manual Procedures (*) Metric (*) Mission-Critical Activities (*) Mission-Critical Application (*) Minimum Business Continuity Objective (*) Mirrored Standby Site (*) Mitigation (*) Mobile Recovery (*) Mobile Standby (*) Mobile Standby Site (*) Mobile Standby Trailer (*) Mobilization Mock Disaster (*) N Natural Threat Network Outage (*) O Off-Site Location Off-Site Storage (*) Operational Impact (*) Operational Impact Analysis Operational Risk (*) Operational Test (*) Orderly Shutdown (*) Organization Outsourcing (*) Outage P Period of Tolerance Peer Review Pipelines Safety Regulations 1996 (*) Plan Administrator (*) Plan Maintenance Planning Assumptions (*) Plan Currency (*) Post Implementation Review (*) Pre-Positional Resource (*) Preventive Measures Priority (*) Prioritization (*) Protective Security (*) Process Process Owner/Manager (*) Probability (*) Program (*) Programme (*) Project (*) Project Management (*) Q Quality Assurance Quantification Qualitative Assessment (*) Quantitative Assessment R Radiation (*) Reciprocal Agreement Recoverable Loss (*) Recovery (*) Recovery Exercise (*) Recovery Management Team (*) Recovery Period Recovery Plan (*) Recovery Point Objective (RPO) Recovery Services Agreement (*) Recovery Site (*) Recovery Strategy Recovery Team Recovery Time Objective (RTO) Recovery Timeline (*) Recovery Window (*) Redundancy (*) Rendezvous Point (*) Residual Risk Resilience Response Restart (*) Restoration (*) Resolution (*) Resource Requirements (*) Resumption (*) Radiological Dispersion Device (RDD) (*) Risk Risk Appetite (*) Risk Assessment & Management Risk Acceptance Risk Analysis Risk Avoidance (*) Risk Categories (*) Risk Controls (*) Risk Estimation (*) Risk Evaluation Risk Management Risk Mitigation Risk Profile (*) Risk Reduction Risk Transfer Risk Treatment Roll Call (*)

S Salvage (*) Scenario (*) Scope (*) Security Review (*) Second Level/Line Support (*) Security (*) Self Insurance (*) Service Catalogue (*) Service Level Agreement (SLA) (*) Service Level Management (SLM) (*) Service Manager (*) Service Resumption (*) Silver (*) Simulation Exercise (*) Single Point of Failure (SPOF) Site Access Denial (*) Social Impact (*) Standby Service (*) Stakeholders Stand Down (*) Standalone Test (*) Statutory Services (*) Structured Walkthrough (*) Supply Chain (*) Switchover (*) Syndication Ratio (*) System System Denial (*) System Recovery (*) System Restore (*) T Table Top Exercise Task (*) Task List (*) Terms of Reference (*) Test Test Auditor (*) Test Controller/Facilitator (*) Test Plan (*) Test Co-ordinator (*) Test Observer (*) Test Owner (*) Test Report (*) Test Script (*) Threat Three-Tiered Approach (*) Trauma Counseling (*) Trauma Management (*) Tolerance Threshold (*) Top Management U Unexpected Loss (*) Uninterruptible Power Supply (UPS) V Validation Script (*) Vbied (*) Vendor (*) Virus Vital Records Voied (*) Vulnerability (*) Voluntary Sector W Warm Site Weapons of Mass Destruction (WMD) Work Area Recovery Facility (WARF) Workaround Procedures (*) Work Around (*) Work Area Standby (*) Z Z-Cards(*)