Incident Control: Difference between revisions
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Created page with '{| style="margin-left: 0px; text-align: left; font-style: none; width:100%; font-weight: none; background: #F0F0F0; border:1px " | '''1.''' Coming soon. {{Bcm Institute Source}}…' |
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Latest revision as of 09:55, 25 August 2010
1. Coming soon.
2. The process of identifying, recording, classifying and progressing incidents until affected services return to normal operation. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |