Metric: Difference between revisions
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Latest revision as of 11:17, 25 August 2010
1. Coming soon.
2. Measurable element of a service, method or function. The real value of metrics is seen in their change over time. Reliance on a single metric is not advised, especially if it has the potential to affect User behaviour in an undesirable way. (Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary) 3. Measurable element of a service process or function. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |