Guidance Notes-CC-PD

A Manager’s Guide to Implementing Your Crisis Communications Plan

Guidance Notes to Complete the Crisis Communication Plan Template

Based on the threats and crisis scenarios identified during the Crisis Threat & Scenario Assessment, the Crisis Management Team will proceed to develop a plan (modules) that matches the Crisis Scenarios. This is the core plan that links each of the planning scenarios to the response modules that will be immediately activated.

• For example, a "shooter on-site" event triggers an immediate facility lockdown plus a police response plus pre-set communication protocols to convene the crisis-response team and warn staff.

Content of Crisis Communication Plan

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• Part 0: Cover Page
• Part 1: Introduction
• Part 2: Crisis Communication Objectives
• Part 3: Crisis Communication Team
• Part 4: Crisis Communication Policy
• Part 5: Crisis Communication Checklist
• Part 6: Crisis Communication Procedures
• Part 7: Crisis Communication Command Centre
• Part 8: Crisis Communication Team Responsibilities
• Part 9: Holding Statements

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Useful Link on related terms: BCMBoK 5: Plan Development