Part 2: Crisis Communication Objectives v2

Part 2: Crisis Communication Objectives

BL-CC-5 Click to know more

Sample Plan Content

Key objectives in a crisis are to:

• Ensure the health, safety and welfare of staff and customers.
• Maintain effective communications internally and with customers, as well as externally to the media and regulatory bodies and to provide accurate, timely information to all targeted internal and external audiences.
• Minimize loss or damage, maintain reputation, and business confidence.

Instruction to BL-CC-3/5 M2 Participant

This section is for Module 2 participants attending the BL-CC-3 Module 2 Facilitated workshop, this is the additional instruction to complete your CC Plan assignment.

Refer to the text of each of the sections within this page which are highlighted in italics for further explanation when attempting the Module 2 assignment.

In this set of guidance notes for CC plan, the displayed content provides the participants with the objectives and content for the specific section of the plan. It is essential to note the CC Plan differs as it can be developed as a standalone plan or as a CM team member or sub-unit plan within the crisis management or business continuity plan.