Part 3: Crisis Communication Team v2: Difference between revisions

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Latest revision as of 23:01, 3 January 2022

Part 3: Crisis Communication Team

Once the plan is activated, the Crisis Communication team will meet to decide what action needs to be taken to protect the wider interests of the business and also, how best to communicate the company's position on the crisis at hand.

Examples of Crisis Communication Team Composition

BL-CC-5 Click to know more

Core Members

  • Chief Executive Officer.
  • Head of Public Relations
  • Head of Corporate Communications
  • Head of Marketing
  • Head of Human Resources
  • Safety Officer
  • Representative of Legal

Additional roles

Additional roles created from the personnel involved include:

  • Spokesperson
  • Emergency Services Liaison
  • Communication Liaison
  • Media Monitor Lead


Instruction to BL-CC-3/5 M2 Participant

This section is for Module 2 participants attending the BL-CC-3 Module 2 Facilitated workshop, this is the additional instruction to complete your CC Plan assignment.

Refer to the text of each of the sections within this page which are highlighted in italics for further explanation when attempting the Module 2 assignment.

In this set of guidance notes for the CC plan, the displayed content provides the participants with the objectives and content for the specific section of the plan. It is essential to note the CC Plan differs as it can be developed as a standalone plan or as a CM team member or sub-unit plan within the crisis management or business continuity plan.