Incident Control
1. Coming soon.
2. The process of identifying, recording, classifying and progressing incidents until affected services return to normal operation. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |
1. Coming soon.
2. The process of identifying, recording, classifying and progressing incidents until affected services return to normal operation. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |