From BCMpedia. A Wiki Glossary for Business Continuity Management (BCM) and Disaster Recovery (DR).
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2. A cost incurred in the course of making a product providing a service or running a cost centre or department, but which cannot be traced directly and in full to the product, service or department, because it has been incurred for a number of cost centres or cost units. These costs are apportioned to cost centres/cost units. Indirect costs are also referred to as overheads.
(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)
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