Service Achievement
1. Coming soon.
2. The actual Service Levels delivered by the IT organisation to a customer within a defined fife span. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |
1. Coming soon.
2. The actual Service Levels delivered by the IT organisation to a customer within a defined fife span. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |