Ms:Pengurusan Krisis

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1. Crisis Management Pengurusan Krisis atau CM ialah penyelarasan tindak balas organisasi secara menyeluruh terhadap krisis, dengan cara yang berkesan dan segera, dengan objektif untuk mengelakkan atau meminimumkan kerugian ke atas keuntungan, reputasi atau keupayaan organisasi untuk beroperasi.


(Source: Business Continuity Management Institute - BCM Institute)

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