Performance

1. Performance is the accomplishment of a given task measured against the BCMS requirement with accuracy, completeness, cost and speed. Related term: Performance Evaluation, Effectiveness, Efficiency BCMBoK Competency Level BCMBoK 7: Program Management CL 2B: Intermediate (BC) BCMBoK Competency Level BCMBoK 7: Program Management CL 2D: Intermediate (DR) BCMBoK Competency Level BCMBoK 7: Program Management CL 2A: Intermediate (Audit)

(Source: Business Continuity Management Institute - BCM Institute)

2. Measurable result.

Notes (1) : Performance can relate either to quantitative or qualitive figure.

Notes (2) : Performance can relate to the management of activities, processes, products (including services), systems or organizations.

(Source: ISO 22301:2012 – Societal Security – Business Continuity Management Systems - Requirements) - clause 3.35

3. Measurable result.

Notes (1) : Performance may relate either to quantitative or qualitative findings.

Notes (2) : Performance may relate to the management of activities, processes, products (including services), systems or organizations.

Set of interrelated or interacting activities which transform inputs into outputs.

[Source: BS EN ISO 9000:2005]

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