Performance Criteria

1. Performance Criteria are evaluative or performance statements, which specify what is to be assessed and the expected standard or level of performance. Notes (1): They detail the activities, skills, knowledge and understanding that provide evidence of performance of each element demonstrated by a competent individual. Related Term: Competence, Training Roadmap (Source: Business Continuity Management Institute - BCM Institute)

2. Performance criteria or performance statements refer to the expected work statements performance outcomes or behaviours and expected level of performance to be demonstrated by a competent individual. Notes: WSQ's Range of Application for "Performance criteria". Performance criteria for training programmes may include: achievement of BCM objectives value, usefulness and relevancy of application of content to scope of work changes in employees’ level of knowledge and awareness of business continuity plans linkage to overall organisational policy training participants’ levels of satisfaction value for money Source: Interpretation of WSQ Competency Standards for Training And Assessment

3. The expected levels of achievement which are set within the SLA against specific Key Performance Indicators. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3)

4. Performance criteria is a benchmark, standard, or yardstick against which accomplishment, conformance, performance, and suitability of an individual, alternative, activity, product, or plan, as well as of risk-reward ratio is measured. Source: www.businessdictionary.com

5. Performance criteria are the standards by which performance is evaluated. Notes (1)': Performance criteria help assessors maintain objectivity and inform students and employees about expectations, giving them a target or goal for which to strive. Source: www.ask.com