Part 2: Crisis Management Objectives v2

Part 2: Crisis Management Objectives

Sample Plan Content

Key objectives in a crisis are to:

• Ensure the health, safety and welfare of staff and customers.
• Control the immediate situation and continue business operations with minimum disruption.
• Restore the business to normality as quickly as possible.
• Minimize loss or damage and maintain business confidence.
• Maintain effective communications internally and with customers, the media and regulatory bodies.

Instruction to [BL-CM] [3/5] M2 and WSQ-CM-360 M2-S2 Participant

The section is for participants attending the BL-CM-3/5 Module 2 or WSQ-CM-360 Module 2 Session 2 facilitated workshop, this is the additional instruction to complete your Plan Development assignment.