Operational Resilience Courses
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OR-200 Operational Resilience Planner
Operational Resilience Certified Planner Operational Resilience Planner or OR-200 is a 1-day operational resilience (OR) course with a 50-Multiple Choice Question (MCQ) based examination following the successful completion of the course. Operational Resilience (OR) is the ability of a firm, and the financial services sector as a whole, to identify and prepare for, respond and adapt to, recover and learn from an operational disruption. The course is an experiential facilitated workshop led by an experienced instructor. It is important to note that OR-200 is a fundamental course in operational resilience, and the content emphasizes on the principles of operational resilience. This course is suitable for organisations and agencies who would like to have an overview of operational resilience. The participants will benefit from the introduction to operational resilience and the relationship between its Business Continuity Management (BCM) and Disaster Recovery (DR) implementation efforts. Participants will learn the basic of a crisis management program and the tools/ techniques to help to develop specific crisis management plans. This course has been recommended by past participants to be a practical course that will take the participants through the proper implementation of a crisis management plan.
OR-300 Operational Resilience Implementer
Operational Resilience Implementer or OR-300 is a 2-day intermediate course with a two and half hour 100 Multiple Choice Question (MCQ) based examination, following the successful completion of the course. This intermediate-level course is suitable for organisations and agencies embarking on its crisis management journey after completing its Business Continuity Management (BCM) and Disaster Recovery (DR) implementation effort. Some participants will use this to evaluate the effectiveness and efficiency of their crisis management program. Others will use this as a tool to help to develop specific crisis management plans. Using a case study and experience sharing by the facilitator, this course has been recommended by past participants to be a practical course that will take the participants through the proper implementation of a crisis management plan.
This course will enable participants to:
- Assemble the crisis communication team members.
- Assess the risk and threats such as riots, supply chain disruptions and product recalls.
- Learn to track and trace incident events and prioritize decisions and activities.
- Link crisis communications within and outside of the organization.
- Have a clear view of the command and control within the command centres.
- Coordinate with external agencies and local authorities.
- Test and exercise the crisis management plan.
- Manage the crisis management together with other plans such as BC and DR.
OR-400 Operational Resilience Manager
Operational Resilience Manager or OR-400 is a 2-day advanced level Operational Resilience (OR) course with an additional of 3 and 1/2 hour 100-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. It is primarily designed and developed to instill detailed concepts and knowledge in CM/BCM practitioners, enabling the individual to drive CM programmes and projects for the entire organisation. This course is structured to develop and train Organization BCM Coordinator, CM/BC mangers, planners, and project managers.
This course will enable participants to:
- Identify possible threats that may disrupt the organisation.
- Strengthen organisational resiliency to counter major incidents and disaster.
- Develop crisis management strategies.
- Develop and implement comprehensive CM plans.
- Create and develop CM awareness and training programme.
- Conduct exercises and tests.
- Implement CM audit and assessment programmes to ensure CM plan effectiveness.
- Drive organisation-wide CM program.
OR-5000 Operational Resilience Expert Implementer
Operational Resilience Expert Implementer or OR-5000 is an advanced level Operational Resilience (OR) course with a 100-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. The course content is a combination of OR-300 Operational Resilience Implementer (Day 1 to 2) with OR-400 Operational Resilience Manager (Day 3 and 4).