Change Management

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1. Change Management is a broad term used to define various ways in which an organization prepares and implements change.


Change Management in Operational Resilience:

Notes (1): is ensure that operational resilience is fully embedded into the processes and procedures of the change program.

Notes (2): is about setting clear internal communication on why operational resilience is required, what needs to be done and how to address it.

Notes (3):

Notes (4):


2. Process of controlling changes to the infrastructure or any aspect of services, in a controlled manner, enabling approved changes with minimum disruption. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3)


Related Term: Operational Resilience, Business Services, Recovery Time Objective, Business Impact Analysis, Inter-dependencies


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR)


BoK Competency Level
BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR)

(Source: Business Continuity Management Institute - BCM Institute)