Difference between revisions of "Crisis Management"

From BCMpedia. A Wiki Glossary for Business Continuity Management (BCM) and Disaster Recovery (DR).
Jump to navigation Jump to search
 
m
Line 1: Line 1:
{| style="margin-left: 0px; text-align: left; font-style: none; width:100%; font-weight: none; background: #F0F0F0; border:1px "
+
 
| '''1.''' Crisis Management or CM is the overall coordination of an [[Organization|organization's]] [[response]] to a [[crisis]], in an effective, timely manner, with the goal of avoiding or minimizing damage to the [[Organization|organization's]] profitability, reputation, or ability to operate.
+
{| style="margin-left: 0px; text-align: left; font-style: none; width:100%; font-weight: none; background: #F0F0F0; border:1px"
[[Image:WCCSG 2016 VerticalBanner.jpg|rght|thumb|200px| [http://www.worldcontinuitycongress.com/wcc-singapore-2016/ Attend Asia Pacific largest BCM Conference - World Continuity Congress Singapore @ Marina Bay Sands May 11, 2016]]]
+
|-
Related Terms: [[Crisis Management Plan]], [[Crisis Management Planning]], [[Crisis Management Team]], [[Crisis Communication]]
+
| '''1.''' Crisis Management or CM is the overall coordination of an [[Organization|organization's]] [[Response|response]] to a [[Crisis|crisis]], in an effective, timely manner, with the goal of avoiding or minimizing damage to the [[Organization|organization's]] profitability, reputation, or ability to operate.  
[[Image:2D A Manager Guide to Crisis Management Dr Goh Moh Heng Web.jpg|thumb|left|140px|A Manager's Gude to Implement Your Crisis Management Plan [http://store.bcm-institute.org/books/bcm-manager-s-guide-specialist-series BUY!]]]
+
[[File:WCCSG 2016 VerticalBanner.jpg|thumb|]] Related Terms: [[Crisis_Management_Plan|Crisis Management Plan]], [[Crisis_Management_Planning|Crisis Management Planning]], [[Crisis_Management_Team|Crisis Management Team]], [[Crisis_Communication|Crisis Communication]] [[File:2D A Manager Guide to Crisis Management Dr Goh Moh Heng Web.jpg|thumb|left|140px|A Manager's Gude to Implement Your Crisis Management Plan ]]<br/> {{BcmBoK 1 CL 1B}}<br/> <br/> {{BcmBoK 1 CL 1C}}<br/> <br/> {{BcmBoK 1 CL 1CC}}<br/> <br/> {{BcmBoK 1 CL 1D}} [[File:BCM Institute.jpg|thumb|left|100px|]]<br/> <br/> <br/> <br/> <br/> <br/> <br/> '''''Courses: CM Certification'''''
<br>
+
 
{{BcmBoK 1 CL 1B}}
+
*Attend: [http://www.bcm-institute.org/courses/crisis-management-planner Crisis Management Planner] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-planner-cmcp CMCP]  
<br><br>
+
*Attend: [http://www.bcm-institute.org/courses/crisis-management-implementer Crisis Management Implementer] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-specialist-cmcs CMCS]  
{{BcmBoK 1 CL 1C}}
+
*Attend: [http://www.bcm-institute.org/courses/crisis-management-manager Crisis Management Manager] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-expert-cmce CMCE]  
<br><br>
+
*Attend: [https://www.bcm-institute.org/courses/crisis-management-courses-2/crisis-management-certification-courses/cm-5000-crisis-management-expert-implementer/ Crisis Management Expert Implementer] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-expert-cmce CMCE]  
{{BcmBoK 1 CL 1CC}}
+
 
<br><br>
 
{{BcmBoK 1 CL 1D}}
 
[[Image:BCM Institute.jpg|left|thumb|100px| '''[http://www.bcm-institute.org/courses '''BCM Institute's Professional Training and Certification''']''']]
 
<br><br><br><br><br><br><br>
 
'''''Courses: CM Certification'''''
 
* Attend: [http://www.bcm-institute.org/courses/crisis-management-planner Crisis Management Planner] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-planner-cmcp CMCP]
 
* Attend: [http://www.bcm-institute.org/courses/crisis-management-implementer Crisis Management Implementer] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-specialist-cmcs CMCS]
 
* Attend: [http://www.bcm-institute.org/courses/crisis-management-manager Crisis Management Manager] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-expert-cmce CMCE]
 
* Attend: [http://www.bcm-institute.org/courses/crisis-management-expert-implementer Crisis Management Expert Implementer] leading to [http://www.bcm-institute.org/certification/crisis-management-certified-expert-cmce CMCE]
 
 
{{Bcm Institute Source}}
 
{{Bcm Institute Source}}
 +
 
|}
 
|}
[[Category:BCM Institute Glossary]]
 
[[Category:BCM Institute Crisis Communication Glossary]]
 
[[Category:BCM Institute Crisis Management Glossary]]
 
[[Category:BCM Institute DR Glossary]]
 
[[Category:BcmBoK 1 CL 1B]]
 
[[Category:BcmBoK 1 CL 1C]]
 
[[Category:BcmBoK 1 CL 1CC]]
 
[[Category:BcmBoK 1 CL 1D]]
 
 
  
'''2.''' The process by which an [[organization]] manages the wider [[impact]] of a [[Business Continuity (BC)|Business Continuity]] E/I/C until it is either under [[control]] or contained without [[impact]] to the [[organization]] or the [[Business Continuity Plan (BC Plan)|BCP]] is invoked as a part of the Crisis Management [[process]].
+
'''2.''' The process by which an [[Organization|organization]] manages the wider [[Impact|impact]] of a [[Business_Continuity_(BC)|Business Continuity]] E/I/C until it is either under [[Control|control]] or contained without [[Impact|impact]] to the [[Organization|organization]] or the [[Business_Continuity_Plan_(BC_Plan)|BCP]] is invoked as a part of the Crisis Management [[Process|process]].
  
 
{{BCI Source}}
 
{{BCI Source}}
  
 
+
'''3.''' The overall coordination of an [[Organization|organization's]] [[Response|response]] to a [[Crisis|crisis]], in an effective, timely manner, with the goal of avoiding or minimizing damage to the [[Organization|organization's]] profitability, reputation, or ability to operate.
'''3.''' The overall coordination of an [[Organization|organization's]] [[response]] to a [[crisis]], in an effective, timely manner, with the goal of avoiding or minimizing damage to the [[Organization|organization's]] profitability, reputation, or ability to operate.
 
  
 
('''Source:''' Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)
 
('''Source:''' Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)
  
 
+
'''4.''' Intervention and coordination by individuals or teams before, during, and after an [[Event|event]] to resolve the [[Crisis|crisis]], minimize [[Loss|loss]], and otherwise protect the [[Organization|organization]].
'''4.''' Intervention and coordination by individuals or teams before, during, and after an [[event]] to resolve the [[crisis]], minimize [[loss]], and otherwise protect the [[organization]].
 
  
 
{{Asis Source}}
 
{{Asis Source}}
  
 +
'''5.''' Crisis Management are actions taken by an organization in response to unexpected events or situations with potentially negative effects that threaten resources and people or the success and continued operation of the organization. Crisis management includes the development of plans to reduce the risk of a crisis occurring and to deal with any crises that do arise, and the implementation of these plans so as to minimize the impact of crises and assist the organization to recover from them. Crisis situations may occur as a result of external factors such as the development of a new product by a competitor or changes in legislation, or internal factors such as a product failure or faulty decision making, and often involve the need to make quick decisions on the basis of uncertain or incomplete information.
  
'''5.''' Crisis Management are actions taken by an organization in response to unexpected events or situations with potentially negative effects that threaten resources and people or the success and continued operation of the organization. Crisis management includes the development of plans to reduce the risk of a crisis occurring and to deal with any crises that do arise, and the implementation of these plans so as to minimize the impact of crises and assist the organization to recover from them. Crisis situations may occur as a result of external factors such as the development of a new product by a competitor or changes in legislation, or internal factors such as a product failure or faulty decision making, and often involve the need to make quick decisions on the basis of uncertain or incomplete information.
+
Source: [http://dictionary.bnet.com/definition/Crisis+Management.html?tag=col1;trackDictionary [1]]BNET
 
 
Source: [http://dictionary.bnet.com/definition/Crisis+Management.html?tag=col1;trackDictionary]BNET
 
  
 
{{ITIL Source}}
 
{{ITIL Source}}
  
 
+
'''6.''' The processes by which an [[Organization|organization]] manages the wider [[Impact|impact]] of a [[Disaster|disaster]] such as adverse media coverage.
'''6.''' The processes by which an [[organization]] manages the wider [[impact]] of a [[disaster]] such as adverse media coverage.
 
  
 
{{ITIL Source}}
 
{{ITIL Source}}
Line 60: Line 39:
  
 
{{ENISA Source}}
 
{{ENISA Source}}
 +
 +
[[Category:Pages with broken file links]] [[Category:BCM Institute Glossary]] [[Category:BCM Institute Crisis Communication Glossary]] [[Category:BCM Institute Crisis Management Glossary]] [[Category:BCM Institute DR Glossary]] [[Category:BcmBoK 1 CL 1B]] [[Category:BcmBoK 1 CL 1C]] [[Category:BcmBoK 1 CL 1CC]] [[Category:BcmBoK 1 CL 1D]]

Revision as of 06:57, 8 August 2017

1. Crisis Management or CM is the overall coordination of an organization's response to a crisis, in an effective, timely manner, with the goal of avoiding or minimizing damage to the organization's profitability, reputation, or ability to operate. Related Terms: Crisis Management Plan, Crisis Management Planning, Crisis Management Team, Crisis Communication
A Manager's Gude to Implement Your Crisis Management Plan

BCMBoK Competency Level
BCMBoK 1: Project Management CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1D: Foundation (DR)
BCM Institute.jpg







Courses: CM Certification

(Source: Business Continuity Management Institute - BCM Institute)

2. The process by which an organization manages the wider impact of a Business Continuity E/I/C until it is either under control or contained without impact to the organization or the BCP is invoked as a part of the Crisis Management process.

(Source: Business Continuity Institute - BCI)

3. The overall coordination of an organization's response to a crisis, in an effective, timely manner, with the goal of avoiding or minimizing damage to the organization's profitability, reputation, or ability to operate.

(Source: Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)

4. Intervention and coordination by individuals or teams before, during, and after an event to resolve the crisis, minimize loss, and otherwise protect the organization.

(Source: ASIS International - ASIS International)

5. Crisis Management are actions taken by an organization in response to unexpected events or situations with potentially negative effects that threaten resources and people or the success and continued operation of the organization. Crisis management includes the development of plans to reduce the risk of a crisis occurring and to deal with any crises that do arise, and the implementation of these plans so as to minimize the impact of crises and assist the organization to recover from them. Crisis situations may occur as a result of external factors such as the development of a new product by a competitor or changes in legislation, or internal factors such as a product failure or faulty decision making, and often involve the need to make quick decisions on the basis of uncertain or incomplete information.

Source: [1]BNET

(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)

6. The processes by which an organization manages the wider impact of a disaster such as adverse media coverage.

(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)

7. The method concerned with managing the entire range of impacts following a disaster, including elements such as adverse media coverage and loss of customer confidence

(Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary)