Maintenance of Mechanical & Electrical (M&E) Services
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Recovery Procedure: Maintenance of Mechanical & Electrical (M&E) Services
- WHAT
- EM-03 Maintenance of Mechanical & Electrical (M&E) Services
Pre-Crisis
- HOW
- Inform PR to prepare circulars on disruption of the key services (Power and Water)
- Update Service level agreement (SLA) in contract
Immediate Response
- HOW
- Notify the M&E contractors by Call Centre operator (Office hour) and EMSU (after office hour)
Recovery & Resumption
- HOW
- Contact PowerGrid by Property Officer on no incoming supply status
- Contact PUB by Property Officer if direct water supply disruption
- Standby at site by Property Officer
After T+4 Hours
- HOW
- Monitor and resolve work urgently
- Turn on power generator for essential services like lift services
- Arrange water wagon to distribute water
Restoration & Return
- HOW
- Receive report from PUB/ PowerGrid
- Submit report to GM