Part 5: General Considerations v2

Part 5: General Considerations

Sample Plan Content

General Considerations

• Have the implications of the incident been fully established?
• Can the incident be managed effectively by a single manager?
• Does the manager/business have the resources to deal with the situation effectively?
• Is the incident likely to attract media attention?
• Could the incident seriously affect the reputation or liquidity of organisation?
• Will the situation continue and escalate, is the outcome uncertain?
• Is the government and/or other regulatory bodies likely to be involved?
• If the police and other authorities have been consulted is their advice consistent with the initiation of the plan?

Incidents that will Activate the Plan

• Kidnap
• Hijack or other terrorist incident involving members of the company
• Crisis that will disrupt business across the group
• Loss of vital premises through fire or natural disaster
• Industrial action that will disrupt the business
• Political or civil unrest.

Immediate Actions by Incident Management Teams

• Take any immediate action required to contain the situation
• Activate the emergency response centre
• Start a diary of events
• Obtain all relevant information
• Decide initial actions and objectives
• Nominate a spokesperson, if necessary, and prepare an initial press statement

• Inform staff of the incident and what they should do next
• Review security arrangements and establish secure communications
• Notify third parties as necessary (police, regulators)

Reading

• Read about Crisis Communication Plan Structure