Service Recovery Time Objective

1. Service Recovery Time Objective or SRTO is the target duration of time to restore a specific business service from the point of disruption to the point when the specific business service is recovered to a level sufficient to meet business obligations. (Source: Monetary Authority of Singapore, 2022) Service Recovery Time Objective is: Notes (1): to be established for each critical business service. Notes (2): measured based on a time-based metric. It is meant to clarify the FSIs expected recovery timelines for each business service. Notes (3): to guide the FSIs to prioritise their resources during the planning phase. Notes (4): to facilitate decision-making and monitor the recovery progress during a disruption. Click to know more OR courses Related Term: Operational Resilience, Business Services, Critical Business Services, Recovery Time Objective, Business Impact Analysis, Inter-dependencies, Service Recovery Time Objective BCM Institute's Professional Training and Certification BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR) BoK Competency Level BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR) (Source: Business Continuity Management Institute - BCM Institute)

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