Supply Chain

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1. A supply chain is a system consisting of all parties, directly or indirectly involved in fulfilling a customer request.
BCM Institute Business Continuity Management Umbrella

Notes (1): A typical supply chain may involve the following parties:

  • Customers
  • Retailers
  • Wholesalers/ Distributors
  • Manufacturers and
  • Component/ Raw material suppliers.


Notes (2): Within each organization, such as manufacturer, the supply chain includes all functions involved in receiving and filling a customer request.

Notes (3): These functions include, but are not limited to, new product development, marketing, operations, distribution, finance, and customer service.

(Source: Business Continuity Management Institute - BCM Institute)

2. All suppliers, manufacturing facilities, distribution centers, warehouses, customers, raw materials, work-in-process inventory, finished goods, and all related information and resources involved in meeting customer and organizational requirements.

(Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary)