|1. The time it takes for a supplier to make equipment, services, or supplies available after receiving an order.
2. The time it takes for a supplier - either equipment or service - to make that equipment or service available. Business continuity plans should try to minimise this by agreeing Service Levels (Service Level Agreement) with the supplier in advance of a Business Continuity incident rather than relying on the supplier's best efforts.
(Source: Business Continuity Institute - BCI)