Part 2: Timeliness of Critical Business Functions

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Part 2 BIA Questionnaires: Timeliness of Critical Business Functions
  • Function No
  • Normal Timescale
    • The timescale for a business function to be carried out on a normal day. You can consider it as how long does it takes to do one transaction. Insert the appropriate timescale found in the BIA Questionnaire.
      • Example of a typical entry is “1” if time scale is less than 4 hrs, “2” if less than 1 day. Refer to the scale found in Part 2.
  • Crisis Timescale - sometime refer to as Disaster Timescale or RTO
    • During a disaster, would you be able to stretch the timescale during the delivering of this business function? Would your customer be able to bear with the delay?
      • Please make a personal judgment based on a “credible” Worst Case Disaster Scenario.
      • Could the business function be carried-out over a longer period, possibly by using different means during a disaster?
      • Assume it is not possible to access your office location.
  • Optional: Recovery Point Objective (RPO)
    • This column is added to document the RPO as specified by the business units with the IT team.
  • Time of Year/ Month/ Week/ Day that the function is most vulnerable
    • State the specific time e.g.
      • Month-end
      • Year-end
      • 25th of month
      • 4.30 pm daily
      • Not applicable

etc. whereby the business function is most vulnerable.

  • Notes (1): Try to discourage answers such as “All day” and “Ad-hoc.”
  • Notes (2): The key is to identify how much time it takes to complete a transaction and compare this with the time to be taken during a disaster.
  • Notes (3): Imput the "Timescales" (by entering the number "1" to "7" only) in the first two columns of this table.
    • (1) 4 hours or less
    • (2) 5 hours to 1 day
    • (3) 2 to 3 days
    • (4) 4 to 7 days
    • (5) 8 - 13 days
    • (6) 2 weeks to 1 month
    • (7) > 1 month

FAQ for Completion of BIAQ