Part 8: Crisis Communication Team Responsibilities v2

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Part 8: Crisis Communication Team Responsibilities

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General responsibilities for all team members

  • Secure necessary assistance, support and materials to meet crisis needs.
  • Serve as conduits of key information, conducting fact finding missions and verifying information as

it comes in.

  • Formulate strategies for addressing primary and secondary crisis components and indicators.
  • Assist with the creation and distribution of

external and internal information through most effective channels.

Crisis Command Centre Manager


Answer media inquiries about the crisis in a way that is clear, concise, accurate and timely so that the reporting accurately covers the facts and offers a balanced view of the incident.

  • Serve as contact person for all media queries regarding crisis.
  • Activate Media Briefing Room and oversee its operations.
  • Organize equipment and supply needs for the briefing room.
  • Maintain up-to-date and readily accessible phone/email list of media contacts.

Media Liaison