Plan-Do-Check-Act Cycle

From BCMpedia. A Wiki Glossary for Business Continuity Management (BCM) and Disaster Recovery (DR).
Jump to navigation Jump to search
1. Plan-Do-Check-Act (PDCA) Cycle is an iterative four-step problem-solving process typically used in business process improvement.
Comparison between BCM Planning Methodology and ISO 22301


  • PLAN: Establish the objectives and processes necessary to deliver results in accordance with the expected output. By making the expected output the focus, it differs from other techniques in that the completeness and accuracy of the specification is also part of the improvement.
  • DO: Implement the new processes. On a small scale if possible.
  • CHECK: Measure the new processes and compare the results against the expected results to ascertain any differences.
  • ACT: Analyze the differences to determine their cause. Each will be part of either one or more of the P-D-C-A steps.
    • Determine where to apply changes that will include improvement.
    • When a pass through these four steps does not result in the need to improve, refine the scope to which PDCA is applied until there is a plan that involves improvement.

(Source: Business Continuity Management Institute - BCM Institute)