View source for Three-Phase Approach of Capability and Maturity Assessment

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| '''1.''' The Three-phase Approach of [[Capability and Maturity Assessment]] should follow a three-phase approach: (1) assess, (2) analyze and (3) address.

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'''Phase (1): Assess''' involves:
* assessing the current state of functional capabilities and suitability through various areas within the organisation.  
** These include governance, organisational design, technology, process, roles and responsibilities.
* using a scorecard of operational resilience parameters and a radar chart, also known as a web or spider chart
* engaging the senior management and the respective business heads for each vertical unit within the organisation to complete the scorecard.

'''Phase (2) Analyze''' is: 
* to commence the analysis of the completed scorecards and linked radar charts by the appointed operational resilience team lead 
* aim to identify the most critical parameters to start working.

'''Phase (3) Address''' is:
* to gather the senior management and the business heads to meet to address the weaknesses.
* the step to collect ideas for improving these areas by using the brainstorming technique. 
* the technique of immediately sharing ideas aloud.
* to compile the broad action ideas after the brainstorming.
* to allow the group to drill the ideas down using a decision tree diagram. 
* to slot all attainable action items into a Gantt chart to form the improvement roadmap.

<br>'''Similar Term''': [[Capability Assessment]], [[Capability Level]], [[Maturity Assessment]], [[Maturity Level]], [[Capability and Maturity Assessment]]


<br>'''Related Term''': [[Organizational Resilience| Organizational Resilience]], [[Business_Continuity_Management (BCM)|Business Continuity Management (BCM)]], [[Business Resilience| Business Resilience]], [[Cyber Resilience]], [[Data Resilience]], [[Digital Resilience]], [[Relational Resilience]], [[Supply Chain Resilience]], [[Technology Resilience]], [[Operational Resilience]].<br/><br/> 

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