Corporate Communications

Recovery Procedure: Corporate Communications

Plan Development Template: Recovery Procedure Page 1 Copyright @ GMH Pte Ltd

Plan Development Template: Recovery Procedure Page 2 Copyright @ GMH Pte Ltd

• WHAT
  • Provide public relations and corporate communications.

Pre-Crisis

• HOW
  • List of key media contacts (updated on a half-yearly basis).
  • Prepare pre-approved statements (pre-approved and applicable for different types of disasters, and aligned with internal communications).
  • Appoint Spokesperson and alternate.
  • Identify venue for press conference.

Recovery & Resumption

Within T+24 hours

• HOW
  • Retrieve list of media contacts from Alternate Site Recovery Box.
  • Issue first external communication to media.

After T+24 hours

• HOW
  • Issue second and subsequent external communication to media.
  • Issue first and subsequent external communication to clients.