Crisis Communication: Difference between revisions
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Latest revision as of 12:40, 25 July 2021
1. Crisis Communication is the gathering, coordination and timely dissemination of crisis-related information and opinion to interested parties to protect and defend an organization in facing a public challenge to its reputation.
Related Term: Crisis Communication Plan, Crisis Communication Planning, Crisis Communication Team, Crisis Management
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2. The gathering, coordination and timely dissemination of crisis-related information and opinion to target audiences, in an effort to maintain or restore the public's sense of appropriateness, tradition, values, safety, security or the integrity of the government.
(Source: Emergency and Crisis Communication Vocabulary, Government of Canada)