Crisis

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1. A Crisis is a critical event that may impact an organization's profitability, reputation, or ability to operate. It may not be time-dependent and usually does not deny access to facilities and infrastructure.
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Similar Terms: Incident, Disaster, Event, Emergency, Disruptive Events

Related Terms: Crisis Management, Crisis Management Plan, Crisis Management Planning, Crisis Scenario, Crisis Event

Crisis Management Professional Training and Certification
BCMBoK Competency Level
BCMBoK 1: Project Management CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1D: Foundation (DR)


BCMBoK Competency Level
BCMBoK 1: Project Management CL 1OR: Foundation (OR)



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(Source: Business Continuity Management Institute - BCM Institute)

A Manager’s Guide to Implementing Your Crisis Management Plan

2. abnormal or extraordinary event or situation that threatens an organization or community and requires a strategic, adaptive and timely response to preserve its viability and integrity

[Source: ISO22361:2022 3.2]

Notes (1): The event or situation can be highly complex, unstable, and uncertain.

Notes (2): The event or situation can exceed the response capacity or capability of the organization.

Notes (3): Given the nature of a crisis, a flexible and dynamic approach is needed in addition to any rehearsed plans and procedures.

Notes (4): Threats can impact an organization's ability to function, its reputation, its brand, its physical, political, or intellectual property, its organizational structure, and its human, environmental, and economic factors.

Notes (5): The term "organization" also includes governmental and non-governmental agencies and national authorities in the public sector, non-governmental organizations (NGOs) and charities.

3. An occurrence and/or perception that threatens the operations, staff, shareholder value, stakeholders, brand, reputation, trust and/or strategic/business goals of an organization.

ISO 22399:2022 Source

4. abnormal or extraordinary event or situation that threatens an organization or community and requires a strategic, adaptive and timely response to preserve its viability and integrity.

(Source: Business Continuity Institute - BCI)

5. Any incidents(s), human-caused or natural, require(s) urgent attention and action to protect life, property, or environment.

(Source: ISO 22399:2007 – Societal Security - Guideline for Incident Preparedness and Operational Continuity Management) - clause 3.3

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6. A critical event, which, if not handled in an appropriate manner, may dramatically impact an organization's profitability, reputation, or ability to operate.

(Source: Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)

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7. Any global, regional, or local natural or human-caused event or business interruption that runs the risk of (1) escalating in intensity, (2) adversely impacting shareholder value or the organization’s financial position, (3) causing harm to people or damage to property or the environment, (4) falling under close media or government scrutiny, (5) interfering with normal operations and wasting significant management time and/or financial resources, (6) adversely affecting employee morale, or (7) jeopardizing the organization’s reputation, products, or officers, and therefore negatively impacting its future.

(Source: ASIS International - ASIS International)


8. An untoward event occurring that potentially or actually results in a disruption to the day-to-day operations of part or the whole of the organization.Management must divert a proportion of their attention, time, energy, and resources away from normal operations to manage this untoward event. The crisis will and do occur regularly and are usually characterized by being managed by existing internal resources.

(Source: Australia. A Practitioner's Guide to Business Continuity Management HB292 - 2006 )


9. Is a situation where organizations shift from routine to non-routine operation. Management is required to divert a proportion of their attention, time, energy and resources away from normal operations in managing this event.

(Source: AS/NZS 5050.2 Australian and New Zealand Standards for business continuity management.

Part 2: Business continuity management practice standard)