Underpinning Services

1. Underpinning Services are services that reside behind multiple business services and are often crucial in the execution of Important Business Services. Underpinning Services: Notes (1): is also referred to as Transversal processes. Notes (2): is one challenge for implementers during their attempt to identify the important business service. Often, it is difficult to determine whether the service falls under one of three categories: business services, internal services, or underpinning services. Notes (3): facilitate the delivery of business services instead of being the primary purpose of the business services. Notes (4): is usually not a client facing service. Notes (5): is performed consistently over several critical-important business services. Notes (6): is a crtical part of the business services. Notes (7): will appear on the business services mapping exercise or map. Click to know more OR courses Related Term: Business Services, Internal Services, Underpinning Services BCM Institute's Professional Training and Certification BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR) BCMBoK Competency Level BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR) Click to know more about expert level training (Source: Business Continuity Management Institute - BCM Institute)

A Manager’s Guide to Operational Resilience (eBook)

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