Internal Services: Difference between revisions
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Latest revision as of 19:43, 30 January 2024
1. Internal Services are services that perform the processes for the business to function.
 Notes (1): is usually not considered for critical- important business service status as it does not meet the regulatory definition, even though they can be important to the business. Notes (2): is one challenge for implementers during their attempt to identify the important business service. Often, it is difficult to determine whether the service falls under one of three categories: business services, internal services, or underpinning services. Notes (3): is a service that controls and monitors the organisation's activities Notes (4): has end-users, and they are usually manned by their staff members or the organisation itself Notes (5): is a service that controls and monitors the organisation's activities. Notes (6): support the internal operations and assist the organisation in meeting the legal and regulatory requirements. Notes (7): is still considered "critical" to the organisation, but it does not meet the regulatory definition of critical-important business services. Notes (8): usually involve end users, but they are staff members of the organisation and hence, not considered as part of business services.
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