From BCMpedia. A Wiki Glossary for Business Continuity Management (BCM) and Disaster Recovery (DR).
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
| 1. Coming soon.
2. The total cost of all the resources used in supplying a service, i.e., the sum of the direct costs of producing the output, a proportional share of overhead costs and any selling and distribution expenses. Both cash costs and notional (non-cash) costs should be included, including the cost of capital.
(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)
|