Full Cost

1. Coming soon. (Source: Business Continuity Management Institute - BCM Institute) 2. The total cost of all the resources used in supplying a service, i.e., the sum of the direct costs of producing the output, a proportional share of overhead costs and any selling and distribution expenses. Both cash costs and notional (non-cash) costs should be included, including the cost of capital. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3)