Crisis Communications Put Crisis Communication Team in Place
This team is essential to identify what actions should be taken. the team should be comprised of individuals who are key to the situation.
The Crisis Communication Team should include:
- CEO.
- Chief of Public Relations.
- Vice President.
- Senior manager from the division in charge of the area that was involved in the situation that has brought about the crisis.
- Safety and/or security officer.
- Organization Lawyer.
- Anyone else who might be able to shed some light on the situation such as eye witnesses.
The job of this team is to come up with a plan of action and decide who the spokesperson should be.