Crisis Communications Put Crisis Communication Team in Place
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This team is essential to identify what actions should be taken. the team should be comprised of individuals who are key to the situation.
The Crisis Communication Team should include:
- CEO.
- Chief of Public Relations.
- Vice President.
- Senior manager from the division in charge of the area that was involved in the situation that has brought about the crisis.
- Safety and/or security officer.
- Organization Lawyer.
- Anyone else who might be able to shed some light on the situation such as eye witnesses.
The job of this team is to come up with a plan of action and decide who the spokesperson should be.