Credibility

1. Credibility refers to an organisation's ability to provide what their stakeholders require to build and retain their stakeholders' trust. Click to know more about expert level training (Source: Business Continuity Management Institute - BCM Institute)

 

A Manager’s Guide to Business Continuity Management for Cybersecurity Incident Response

2. Credibility is the “quality or power of inspiring belief” of the organisation's stakeholders. Credibility, or the belief that your organization can do what it promises, builds trust, which feeds into building your brand’s reputation and cementing customer or client loyalty.
Source: (Fahey, 2017)